ALDA ::Privacy Policy

🛡️ Overview

Our company respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, protect, and share your personal information when you use our website and services.

ℹ️ Our Commitment

We are committed to complete transparency about our privacy practices and give you control over your personal information.

📊 Information Collection

We collect different types of information to provide and improve our services for you:

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Personal Information

Name, email, phone number, address when placing an order or creating an account.

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Payment Information

Payment details required to process your orders securely.

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Device Information

IP address, browser type, operating system to improve website experience.

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Usage Data

How you interact with our website, pages viewed, and time spent.

Information Collection Methods

Information you provide directly when registering or placing an order
Information collected automatically when visiting our website
Information from external sources such as social media platforms
Information from cookies and similar technologies

🎯 Information Use

We use the collected information for the following purposes:

Process and fulfill your orders and provide customer service
Communicate with you about your orders and service updates
Improve our website and services based on your preferences
Send promotional offers and product updates (with your consent)
Protect our website from fraud and harmful activities
Comply with legal and regulatory requirements

✅ Legal Basis

We rely on your consent, contractual necessity, and legitimate interests as legal basis for processing your information.

🤝 Information Sharing

We do not sell or rent your personal information to third parties. We may share your information in the following specific situations:

Trusted Partners

Shipping and delivery companies to fulfill your orders
Payment processors to handle transactions securely
Technical service providers to support our website

Legal Requirements

We may disclose your information if required by law or to protect our rights and legitimate interests.

⚠️ Protection Guarantees

All partners we share your information with are committed to strict data protection standards.

🔒 Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, and destruction.

Security Measures

Strong encryption for all sensitive data (SSL/TLS)
Firewalls and intrusion detection systems
Continuous security monitoring and regular updates
Limited access to authorized personnel only
Regular backups and disaster recovery

🛡️ Our Security Commitment

We regularly review and update our security procedures to stay ahead of emerging threats.

⚖️ Your Rights

You have important rights regarding your personal information. You can exercise these rights at any time by contacting us:

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Right to Access

You can request a copy of your personal information we hold.

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Right to Rectification

You can request correction or update of your inaccurate information.

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Right to Erasure

You can request deletion of your personal information in certain circumstances.

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Right to Restrict Processing

You can request restriction of processing your information in specific cases.

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Right to Data Portability

You can obtain your information in a machine-readable format.

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Right to Object

You can object to processing your information for certain purposes.

⏱️ Response Time

We will respond to your requests within 30 days of receipt, and may need to verify your identity to protect the security of your information.

🍪 Cookies

We use cookies and similar technologies to improve your experience on our website and provide personalized content.

Types of Cookies

Essential Cookies: Required for proper website functioning
Performance Cookies: Help us understand how visitors use the website
Functional Cookies: Remember your preferences and enhance your experience
Marketing Cookies: Used to display ads relevant to you

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

📅 Data Retention

We retain your personal information only as long as necessary to achieve the purposes for which it was collected or as required by law.

Retention Periods

Account information: As long as account is active + 3 years after closure
Order data: 7 years for accounting and tax purposes
Technical support records: 3 years after issue resolution
Marketing data: Until consent withdrawal + one year

🗂️ Regular Review

We regularly review stored data and delete information that is no longer necessary.

🔗 Third-Party Services

Our website may contain links to external websites and platforms. This policy does not apply to the privacy practices of these external sites.

Integrated Services

Electronic payment platforms for payment processing
Analytics services to understand website usage
Social media platforms for sharing and interaction
Google Maps services to display locations

⚠️ Our Recommendation

We recommend reviewing the privacy policies of external websites and services before using them.

🔄 Policy Changes

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

How We Will Notify You

Notice on the website 30 days before changes take effect
Email notification to registered users
Update of "Last Updated" date at the top of the page

✅ Your Continued Consent

Your continued use of our website after posting changes means your agreement to the updated policy.

Questions About Privacy?

If you have any questions or concerns about this privacy policy or our data practices, please don't hesitate to contact us.

📞 Call Us 💬 WhatsApp

Last Updated: June 2025 | We are committed to protecting your privacy

Privacy Policy

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